top of page

FAQ's

Shipping Information:

Indulgesomeone.com ships your gifts USPS.

 

Actual shipping costs are calculated based on the weight of the items you are shipping, the service you are using, and the location to where you are shipping.

 

Orders placed Monday-Thursday will ship within 24 hours.

 

Orders placed on Friday or over the weekend/holiday will ship from our location in Newton, Massachusetts the following business day.

Substitutions:

When an item is out of stock, we will replace it with an item of equal or greater value. In the event of excessive heat, we will substitute chocolate for items of equal or greater value. Please direct any questions to indulgesomeone@gmail.com

 

Guarantee:

Indulgesomeone.com guarantees all of our gifts will be of the best quality. If for any reason you or your recipient is dissatisfied with your gift please email us within 5 days of delivery at indulgesomeone@gmail.com and we will be happy to discuss your options.

 

Privacy and Security Policy. Secure Ordering:

Indulgesomeone.com is committed to maintaining security on our website. All personal information provided by our customers is protected so that you may have confidence in your shopping experience.

 

Your online credit card transactions are secure with Indulgesomeone.com. We use Secure Socket Layers (SSL), a standard encryption technology to ensure safe Internet transmissions of your personal information. Your browser may also give you a pop-up message that indicates you are about to enter a secure area. Personal credit card information is never released to any company outside of indulgesomeone.com.

 

Privacy Pledge:

This document details the privacy policy of indulgesomeone.com.


Indulgesomeone.com is committed to the highest level of privacy for our customers’ information. When we gather your personal or corporate information on the Internet we guarantee not to share this information with any other source.

 

We will only use your personal information to provide you with information or materials only if requested by you.

 

When requested by you, we will safely remove your information from our database. Indulgesomeone.com will contact you via email only for the following reasons:

- order confirmation and delivery notice.

- other order-related issues, if any.

- answers to your inquiry.

- a response to you signing up for our newsletter.

 

© 2015 by INDULGESOMEONE.COM

bottom of page